1
What is your minimum order quantity (MOQ)?
Our minimum order quantity is one set.
2
How long is the production lead time?
Normally 40~45 days after receiving your deposit.
3
What is your after-sale service policy?
We provide a 3-year warranty. For any quality problem, we will help fix it for free within 3 years calculated from the delivery date. In addition, after delivering the goods, we provide detailed drawings, installation instructions, and packing lists to guide you through the assembly. You can contact us at any time if any problems occur during installation.
4
What advantages does your company offer to different clients?
For homeowners, wholesalers, and retailers: We provide one-stop building materials—including customized staircases, railings, windows and doors, kitchen cabinets, wardrobes, vanities, showers, flooring, and tiles—to save you time and cost.
For developers, contractors, and builders: We have an internal design team to deliver optimal solutions within your project budget. If required, our team can visit your project site for field measurements and installation guidance.
5
What design and CAD drawing support do you offer?
We support full pre-production planning with precision 2D and 3D CAD technical drawings to ensure complete alignment with your architectural specifications before manufacturing begins.
6
What materials and packaging options are used?
Products are crafted with premium materials including aluminum alloy, stainless steel, solid rubber wood, and European beech wood, and packaged securely using export-standard protective packaging to ensure safe transit.