Certifications
Superhouse strictly stick with the AS2047 & CSA standard, send main products to be tested for different countries.
With new developed profiles, we are willing to get higher window performance to serve higher standard areas.
Now our products can serve the most villainous weather regions like hurrican area in Florida.
Product Process
Superhouse have advanced management experience in production, stick with the AS2047 & CSA standard.
Make sure every window we exported is meet the local criterion and in super quality.
Product Applications
During more than 10 years exporting history, Superhouse has plenty product applications in Australia, USA & Canada main cities.
Including houses, residential buildings, commercial buildings and container houses.
We could provide a project where is near your current address for quality inspection.
Packaging & Shipping
We will pack the windows and make sure there is no broken pieces in your hands.
We provide AS4991 standard stillage for windows, fix them steady and any space with air bags between.
There also a full protected film outisde to avoid the water or dust.
Frequently Asked Questions
What is your main product?
We can supply aluminum windows and doors system (including profile, hardware, accessories, glass) as well as the finished products ready for installation.
How can I get my price from you?
It is based on buyer's specific requirement, so pls provide below info to help us quote exact price for you:
1) Shop drawing / window schedule to show the window dimensions, quantity and type;
2) Frame color;
3) Type of glass and thickness (single or double or laminated or others) and color (clear, tinted, reflective, Low-E or others, with Argon or without).
Are your products certificated?
Yes! our products meet Australian standard and NFRC standard and also we will make our product tested and certificated if you required.
Do your windows come with the glass installed?
We will install glass at factory based on windows/doors dimension to make sure they can be safe during transportation and if easy for our buyer to install the whole windows/doors. Onsite glazed are recommended for big sized products.
What is your warranty? What can we do in case of problems?
10 years quality warranty is provided, including frame unfading nor peel-off, hardware and accessories working properly under correct operation. 10 years warranty for German hardware. In case of our quality problem, we will provide replacement by international courier. Immediate delivery of replacement parts with available in stock, and if not stocking, the time should be depending on material ordering time which is normally 10-15 days.
What is your delivery time and payment terms?
Normally, 30% - 50% of total amount by T/T as deposit and balance before delivery. Irrevocable L/C at sight is also acceptable. The delivery time is 28 days after deposit and drawing confirmed.